Privacy Policy

Effective Date: 08.2025

Bulgarian Limousine Service (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you use our airport transfer and limousine services.

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1. Information We Collect

We may collect the following personal and booking details:

• Personal Information: Name, phone number, email address, billing address.

• Travel Information: Flight details, pick-up and drop-off addresses, date and time of service.

• Payment Information: Credit/debit card details (processed securely through a third-party payment gateway; we do not store your full payment card information).

• Communication Records: Emails, text messages, or phone call records related to bookings.

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2. How We Use Your Information

We use your information for the following purposes:

• To confirm and manage your bookings.

• To track flight schedules for timely pick-up.

• To communicate with you regarding your service.

• To process payments and send receipts.

• To improve our customer service and operational efficiency.

• To comply with legal and regulatory requirements.

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3. Information Sharing

We will never sell or rent your personal data.

We may share information only in the following circumstances:

• With Drivers/Chauffeurs: Necessary details to provide your transfer service.

• With Payment Processors: For secure payment handling.

• With Law Enforcement or Authorities: When required by law or to protect safety and security.

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4. Data Storage & Security

• Your personal information is stored securely and is accessible only by authorized personnel.

• We use encryption, firewalls, and secure servers to protect your data.

• We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.

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5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Request correction of any inaccurate information.

• Request deletion of your data (subject to legal obligations).

• Withdraw consent for processing (where applicable).

To exercise these rights, contact us at:

Email: bulgarian.limousine@gmail.com

Phone: +359 886 34 40 33

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6. Cookies & Tracking

If you visit our website, we may use cookies to improve your online experience, analyze traffic, and remember your preferences. You can disable cookies in your browser settings.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

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8. Contact Us

For questions or concerns about this Privacy Policy or our data handling practices, please contact:

Bulgarian Limousine Service

Email: bulgarian.limousine@gmail.com

Phone: +359 886 34 40 33